Returns Refunds Exchange Policy

Returning An Item

The item must be in its original and unused form to be returned. We will only accept an item that has already been opened if there is a clear manufacturing defect. The item must also be returned within 30 days after the purchase.

  1. Email [email protected] if you intend to request for a refund and a tracking number will be assigned to you.
  2. Mail the item to be returned to the address that we will provide in our email reply.
  3. Include a signed letter stating the reason for returning the item in the package along with the original receipt of purchase.

Return Exceptions

Items that are already been opened can no longer be returned due to hygienic factors.

Restocking Fee

We charge a 10% restocking fee which will be deducted from the refunded amount. Shipping and handling fees incurred during the initial purchase will no longer be refunded.

Exchanges

Items that are already been opened can no longer be returned due to hygienic factors. Unused items can be returned within 7 days after the purchase.